Maryland E-ZPass locations include customer service centers, retail partners, and online tools that help drivers set up accounts, get transponders, and pay tolls. The Maryland Transportation Authority (MDTA) runs the EZ-Pass Maryland program and operates several in-person service centers across the state. Drivers can also pick up an EZPass On-the-Go transponder at participating retail stores, or apply online through the official EZPass Maryland website.
This page lists every Maryland E-ZPass location with addresses, hours, and the services each site offers. It also covers which Maryland toll roads accept EZPass, how to set up an account, monthly fees, transponder replacement, and how to pay a violation.
Types of Maryland E-ZPass Locations
Maryland drivers have three main ways to get E-ZPass help: in-person service centers, retail stores, and online or phone support. Each option covers different tasks.
- E-ZPass Stop-In Centers: Run by MDTA staff for full-service account help, transponder swaps, and violation payments.
- Retail partners: Stores like Giant Food, CVS, and AAA Mid-Atlantic sell E-ZPass On-the-Go tags but offer limited account services.
- Online and phone: The E-ZPass Maryland website and customer service hotline handle account updates, balance checks, and violation lookups.
Maryland E-ZPass Stop-In Center Locations and Hours
MDTA runs several E-ZPass Stop-In Centers across the state. These centers handle account setup, transponder replacement, payment disputes, and violation resolution. Hours and services can change, so calling ahead at 1-888-321-6824 is recommended.
| Location | Address | Hours |
|---|---|---|
| EZPass Stop-In Center – Aberdeen | 7701 Pulaski Highway (I-95 South Welcome Center), Aberdeen, MD 21001 | Monday-Friday, 7 a.m. – 5 p.m. |
| MDTA Customer Service Center | 2300 Broening Highway, Baltimore, MD 21224 | Monday-Friday, 8 a.m. – 4:30 p.m. |
| Chesapeake Bay Bridge EZPass Service | 8810 Oceanic View, Stevensville, MD 21666 | Monday-Friday, 8 a.m. – 4 p.m. |
| Fort McHenry Tunnel E-ZPass Office | 799 Quail Street, Baltimore, MD 21224 | Monday-Friday, 7 a.m. – 3 p.m. |
Holiday hours vary. Centers typically close on state holidays. The official E-ZPass Maryland website posts updated hours and any temporary closures.
Where to Buy E-ZPass in Maryland (Retail Partners)
Maryland EZ-Pass retail locations sell EZPass On-the-Go transponders. These pre-loaded tags can be registered online or at any MDTA service center. Retail partners include:
- Giant Food: Selected Maryland stores carry EZ-Pass On-the-Go tags at the customer service desk.
- CVS Pharmacy: Many Maryland CVS stores sell E-ZPass tags near the register.
- AAA Mid-Atlantic: AAA branch offices sell EZ Pass tags and help with basic account setup.
- Select Shell and 7-Eleven stores: Some locations in the Baltimore-Washington area stock E-ZPass tags.
Retail stores do not handle billing disputes, account changes, or violation payments. They only sell tags. For those tasks, visit a Stop-In Center or call the EZPass hotline.
Services at Maryland E-ZPass Service Centers
MDTA EZ Pass service centers handle a wide range of tasks:
- Open new EZ-Pass accounts
- Add or remove vehicles from an account
- Replace lost, stolen, or broken transponders
- Update payment methods and billing info
- Pay toll violations and dispute charges
- Issue receipts for tax or business use
- Handle commercial account setup for fleet vehicles
Bring vehicle registration and a valid ID to speed up account work. Commercial accounts require the company tax ID and vehicle list.
Setting Up a Maryland E-ZPass Account
Drivers can set up an EZPass account online, by phone, or in person at any MDTA service center. The fastest path for most drivers is online at ezpassmd.com.
- Go to ezpassmd.com and click “Sign Up Now.”
- Enter name, address, contact info, and driver license number.
- Add each vehicle (license plate, make, model, year).
- Choose a payment method: credit card, debit card, or checking account.
- Pick a replenishment method: automatic reload when the balance drops below a set amount.
- Receive the transponder by mail within 5-7 business days, or pick one up at a service center the same day.
The minimum prepaid balance for a Maryland EZ-Pass account is $25. The account fee is $1.50 per month for standard plans, waived for some prepaid accounts.
Maryland Toll Facilities That Accept E-ZPass
EZPass works at every MDTA toll facility in Maryland:
| Facility | Route | Toll Type |
|---|---|---|
| Fort McHenry Tunnel | I-95 (Baltimore) | One-way toll (southbound) |
| Baltimore Harbor Tunnel | I-895 (Baltimore) | One-way toll (southbound) |
| Chesapeake Bay Bridge | US 50/301 | Two-way toll (eastbound and westbound) |
| Hatem Bridge | US 40 (Susquehanna River) | One-way toll (eastbound) |
| Intercounty Connector (ICC) | MD 200 | All-electronic tolling |
| I-95 Express Toll Lanes | I-95 (Baltimore corridor) | All-electronic tolling |
| Francis Scott Key Bridge | I-695 (Baltimore Beltway) | One-way toll (outer loop) |
Toll rates vary by vehicle class, time of day (peak vs. off-peak), and E-ZPass discount plan. Maryland offers an Hatem Bridge EZPass discount for commuters who make 30+ trips per month.
E-ZPass vs. Pay by Plate in Maryland
Drivers without an EZPass can still use Maryland toll roads through the Pay by Plate program. A camera reads the license plate and bills the registered owner by mail.>Replacing or Returning a Maryland EZ-Pass Transponder
If an EZ Pass tag stops working, is lost, or is damaged, visit any MDTA service center. Staff test the transponder and issue a replacement if needed.
- Bring the account number or the tag itself.
- Tags damaged under normal use are replaced free of charge within the warranty period.
- Lost or stolen tags cost $15 to replace. The old tag is deactivated to prevent misuse.
- To close an account and request a refund, return the tag to a service center or mail it to MDTA with a written request.
Paying Maryland E-ZPass Violations
Violations happen when a vehicle passes through a toll without a valid EZ Pass and without a paid Pay by Plate invoice. To clear a violation:
- Pay the original toll amount plus the $25 administrative fee within 30 days to avoid escalation.
- Pay online at the EZ Pass Maryland website, by phone, or in person at any service center.
- Dispute in writing with proof (registration, receipts, photos) if the charge is wrong.
Unpaid violations can lead to registration holds through the Maryland Motor Vehicle Administration (MVA), so prompt payment matters.
E-ZPass Interoperability in the Mid-Atlantic
Maryland E-ZPass is part of the E-ZPass Interagency Group, which covers 19 states from Maine to Illinois. A Maryland-issued tag works on:
- All EZPass toll roads (Delaware, New Jersey, Pennsylvania, New York, Virginia, West Virginia, Ohio, and others).
- Out-of-network toll roads under separate agreements (Florida, North Carolina, Oklahoma, Kansas, Texas, Colorado, Louisiana, Minnesota).
Some toll roads outside the EZPass group, like those in Georgia (Peach Pass) and most of California, do not accept Maryland EZ Pass. Check the road’s website before traveling.
Maryland E-ZPass Phone Number and Contact
The Maryland EZPass customer service phone number is 1-888-321-6824. The line is open Monday through Friday, 7 a.m. to 7 p.m., and Saturday, 8 a.m. to 2 p.m. Automated account balance and payment info is available 24/7. Customer service can also be reached through the contact form on the EZ Pass Maryland website.
Maryland E-ZPass Stop-In Center Contact and Map
Use the contact details and map below for the main MDTA EZPass Stop-In Center in Aberdeen, Maryland.
Official Website: https://www.ezpassmd.com
Phone: 1-888-321-6824
Office Hours: Monday-Friday 7 a.m. to 5 p.m. (closed weekends)
Stop-In Center Address: 7701 Pulaski Highway, Aberdeen, MD 21001
Frequently Asked Questions About Maryland E-ZPass Locations
Below are answers to common questions Maryland drivers ask about E-ZPass service centers, retail tag pickup, account rules, and toll road coverage. The answers reflect current MDTA policies and may change. For specific account issues, contact the EZPass Maryland hotline at 1-888-321-6824. For the latest fee schedules and discount programs, check the official E-ZPass Maryland website before traveling. If your question is not listed here, Stop-In Center staff can help in person during normal business hours.
Where is the nearest Maryland E-ZPass location to me?
The closest in-person E-ZPass location depends on your area. For Baltimore and I-95 drivers, the Fort McHenry Tunnel E-ZPass office at 799 Quail Street, Baltimore, MD 21224, is often the shortest drive. For Eastern Shore drivers, the Chesapeake Bay Bridge E-ZPass service point in Stevensville, MD, is the most direct option. Northern Baltimore County and Harford County drivers can stop at the I-95 Welcome Center in Aberdeen. Use Google Maps with “E-ZPass Maryland” or call 1-888-321-6824 for the nearest site.
Can I buy an E-ZPass at a Maryland CVS or Giant Food store?
Yes. Many Maryland CVS Pharmacy and Giant Food stores sell EZPass On-the-Go tags near the customer service desk or register. These tags come pre-loaded with a starting balance and can be registered online at ezpassmd.com. CVS and Giant cannot open new accounts, change vehicle info, or pay violations. For full-service help, visit an MDTA EZ-Pass service center.
How much is the Maryland E-ZPass monthly fee?
The Maryland E-ZPass monthly fee is $1.50 for standard accounts and $5.00 for commercial fleet accounts. The fee is waived on the prepaid plan, which requires a higher minimum balance of $50. The monthly fee covers account maintenance and statement delivery. Frequent toll road users save far more than the $1.50 fee through EZ Pass toll discounts versus Pay by Plate rates.
What toll roads in Maryland accept E-ZPass?
All MDTA toll facilities accept E-ZPass, including the Fort McHenry Tunnel, Baltimore Harbor Tunnel, Chesapeake Bay Bridge, Hatem Bridge, Francis Scott Key Bridge, Intercounty Connector (MD 200), and I-95 Express Toll Lanes. Out-of-state E-ZPass tags from Delaware, Pennsylvania, Virginia, New Jersey, and other EZ-Pass Interagency Group states also work on every Maryland toll road without extra setup.
How do I pay a Maryland E-ZPass violation?
Pay a Maryland EZPass violation online at ezpassmd.com, by phone at 1-888-321-6824, or in person at any MDTA service center. The violation amount is the unpaid toll plus a $25 administrative fee. Pay within 30 days to avoid additional penalties. If you have a valid EZ Pass account but received a violation in error, contact E-ZPass customer service with your account details and the violation notice number to dispute the charge.
Does Maryland E-ZPass work in other states?
Yes. Maryland E-ZPass works in every EZPass Interagency Group state, including Delaware, New Jersey, New York, Pennsylvania, Virginia, West Virginia, Ohio, Massachusetts, Maine, New Hampshire, Rhode Island, Illinois, Indiana, Kentucky, and North Carolina express lanes. Maryland E-ZPass also works in Florida (SunPass), Oklahoma (Pikepass), Kansas (K-Tag), and Texas (TxTag) under separate reciprocal agreements. Out-of-network roads may charge a separate processing fee.
Can I get a refund on my Maryland E-ZPass account?
Yes. To get a refund, close your account by returning the transponder to an MDTA service center or mailing it to the address on the EZ-Pass Maryland website with a written closure request. The remaining balance, minus any outstanding tolls or fees, is refunded by check within 30 days. Accounts with no activity for 12 months and a balance under $5 may be considered inactive and subject to forfeiture under MDTA policy.